Mercy Medical Center is a 251-bed general medical and surgical hospital located in Springfield, Massachusetts. We provide a wide range of inpatient and ambulatory care services, giving patients big-city medical expertise in an intimate, hometown setting. In fact, in 2016, Mercy Medical Center’s Care Connect initiative received a first-place Accountable Care Compass Award from the Massachusetts Hospital Association. This patient-centered care delivery model focuses on transitions in care, quality and service improvement, and hospital- and facility-wide coordination, which results in shorter lengths of stay. Mercy has a long-standing commitment to delivering the safest, highest-quality health care.